Essex Rd: 01256 819 601
Town centre location, Near BCOT

Essex Rd: 01256 819 601Town centre location, Near BCOT

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Interest Free Loan

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Un-expected repair bill? Can’t wait till payday? Need to spread the payments? How about an interest free loan spread over 4 months?

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Customer care

Free town centre parking to all our customers!

Due to our town centre location you can go shopping while we carry out an MOT test or repair on your car. You can leave it all day free of charge even if you're not booked in for repair work (subject to available spaces). We provide a bright and modern air conditioned, comfortable, child friendly reception / lounge area. There are LCD display screens to watch your car go through the rolling road MOT brake tests and computerised laser tracking live. Free tea and coffee, free WiFi and a smoking area are available. The reception area is separated from the workshop and is available for all of our customers.

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If you do require additional work, one of our advisers will contact you and quote accordingly. No repair work will be carried out without your approval/authorisation, this ensures repair bills do not spiral out of your control and you are fully aware of the costs.

Other garages may charge more for their MOT's and will offer you free items i.e. bulbs, wipers etc. with your MOT, but what if you don’t need them? You still pay for these items even though you do not need them.

We are approved by: Hampshire County Council, Buy With Confidence, and Trading Standards.

Warranty and guarantees

We provide a "No nonsense guarantee" on all of our work. All repairs carried out come complete with a nationwide guarantee. You don't have to pay any extra for this!

All our tyres are purchased in the UK, EU approved and are fully guaranteed. If there are any defects due to faulty workmanship or materials, we promise to replace the tyre for a brand new one (regardless of remaining tread depth and mileage covered), free of charge for up to three years.

Customer feedback

Please click the link to leave feedback or you can read other peoples comments on our Customer feedback page. Your feedback is important to us in order to help us continually improve our service.

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Customer requests

When carrying out customer surveys, one of the issues raised was customers were worried about driving their own car into the workshop and on to ramps. Our policy was changed so now the customer hands the keys over to the receptionist and waits in our comfortable waiting area while we are responsible for driving your car on and off ramps. Other requests now implemented are: free tea and coffee, a small kids toy area, free wireless internet and an outside seating/smoking area in warmer weather.

Buy with confidence...

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We are approved by Trading Standards to ensure that we operate in a legal, honest and fair way.
We provide a "No nonsense guarantee" on all of our work. All repairs carried out come complete with a Nationwide Guarantee. You don't have to pay any extra for this!